The move is understandable. The hurt will be palatable, especially as some have paid for what they now won
American Medical Association sends letter calling on Delta Airlines to eliminate racial bias - The Boston Globe
Delta Air Lines scales back changes to its loyalty program after a revolt by customers
Delta Air Lines Quietly Made a Surprising Change That Will Make Its Best Customers Very Happy
Delta Air Lines makes major moves for passengers amid 'chaos' - TheStreet
Delta Was Facing Intense Pushback From Unhappy Customers. Its Response Is Brilliant
Delta Air Lines: The Model on Handling Rough Times and Keeping their Focus on the Customers
Delta CEO admits the company made a major mistake - TheStreet
American Airlines Policy Effectively Bans Power Wheelchair Users From Flying to 130 U.S. Airports - Wheelchair Travel
And You Thought You Were Mad With Delta Air Lines: Traveler Wears Complaint T-Shirt While Flying With The Airline